Murrane Women's Housing, and the Muswellbrook Women's and Children's Refuge, merged to form Upper Hunter Homeless Specialist Outreach Service. It required a massive revamp of technology to allow the service to provide support. Ask Itee was engaged to advise, design, project manage and deliver information systems that would allow the service to function in ways the new managers couldn't without technology. Ask Itee designed the entire IT environment (Servers, PC's, Tablet computing, Email and data synchronisation across multiple devices) allowing staff to access information about clients and support services across multiple locations and on while the road. The service provides word class support, in an effective and efficient way that sees the service performing well above forecast.